About

Disclaimer

All purchases made at Kuali Cosmetics (https://www.kualicosmetics.com/) are subject to the general purchase conditions set out in this document.

The sales generated both online and in the physical store are sales regulated by current Spanish legislation on health.

ONLINE SALES

CIF: B67433888

Address: BKUALI COMMUNITY SLU

Plaza Gala Placidia 17, 2º 2ª 08006 Barcelona, Spain

Email: bkuali@kualicosmetics.com

PROFESSIONAL SALE

BKuali Community SLU

CIF: B67433888

Address: BKUALI COMMUNITY SLU

Plaza Gala Placidia 17, 2º 2ª 08006 Barcelona, Spain

Email: hello@kualicosmetics.com

1. PRICE LISTS

The prices of the products shown on our website include the taxes of current Spanish legislation.

In relation to the Value Added Tax (VAT), the tax rate for the territory of the European Union where this tax is applicable will be applied. All companies belonging to countries of the European Union with intracommunity VAT number will be exempt from paying this tax, with the exception of Spain. In the sale to any other country in the world, VAT will not be charged, however the customs systems of each country will apply the corresponding tax charges.

Due to their special tax regime, the geographical areas corresponding to the Canary Islands, Ceuta and Melilla are considered non-EU territories. Therefore, purchases made by residents of these territories are exempt from paying VAT (customs clearance costs and import taxes are not included in the price of the item or shipping, and must be paid at destination. for the client).

Prices and the only currency of payment is the euro.

The prices displayed at https://www.kualicosmetics.com/ may be reviewed and modified if the conditions require it at any time.

2. PAYMENT METHODS

a) Bank transfer in the case of distributors and professional sales: It does not entail any additional cost for the client.

OWNER: BKUALI COMMUNITY SLU

ACCOUNT NUMBER (IBAN): ES60 0081 0398 8500 0222 7626

We request that the transfer receipt be sent to the email bkuali @ kualicosmetics.com we will proceed to the shipment.

a) Credit Card: It does not entail any additional cost for the client

b) Paypal: It does not entail any additional cost for the client

3.Withdrawal form

4. SHIPPING COSTS AND DELIVERY TIMES

Shipments will be made by the GLS agency

Spain:

Free shipping from € 50.

Orders under € 50 have a cost of € 4.50 for the peninsula and € 6.70 for the Balearic Islands.

Delivery time of 1-2 days. Balearic Islands 2-4 days.

Ceuta, Melilla and the Canary Islands

Portugal (excluding Madeira and Açores):

Free shipping from € 50.

Orders under € 50 have a cost of € 6.70.

Delivery time of 2-4 days.

SHIPMENTS TO THE REST OF THE EUROPEAN UNION

Free shipping from € 100

Orders under € 100 have a € 9.90

Delivery time 3-5 days

SHIPPING REST OF THE WORLD

Please write to bkuali@kualicosmetics.com

IF THE ORDERS ARE PLACED ON FRIDAY, THEY WILL NOT BE PREPARED UNTIL THE FOLLOWING MONDAY.

FROM AUGUST 15th TO SEPTEMBER 4th, we will be closed.

5. DELIVERY TIMES AND RETURN PROCESSES

For Spain:

Kuali Cosmetics demands maximum speed in the delivery of your orders. Our commitment to the client is maximum and therefore deliveries are usually made in periods not exceeding 48 hours, in many cases within 24 hours.

Kuali Cosmetics is a distributor itself. Therefore, shipments can be extended in time and exceed the 48 hours that we set as a goal.

For international shipments: delivery times could take up to one or two weeks.

We guarantee to give our clients quick information about the estimated delivery times and if they do not comply with their claims we will proceed to refund the amount of their order.

6.- GUARANTEE

The clients of BKUALI COMMUNITY SLU benefit from the guarantee given by the different manufacturers of each one of the articles.

Defects or damage due to improper use or handling of the material or wear caused by normal use of the same, are not included in this warranty.

Losses in the functionality of the items, due to their design limitations, are also excluded from the coverage of this warranty.

In the event of a defective product, the seller must proceed, as appropriate, with the repair, replacement, price reduction or termination of the contract, steps that will be free for the consumer and user. The seller is liable for any lack of conformity that appears within 15 days of delivery. The consumer and user must inform the seller of the lack of conformity within two months of becoming aware of it.

Consult the specialized advice of our bkuali@kualicosmetics.com Customer Service by WhatsApp 623 006 057 from Monday to Friday from 9 a.m. to 5 p.m., who will attend to your claim and tell you how to proceed.

You can https://www.kualicosmetics.com/productos all the information regarding the guarantee.

7.- RETURNS AND EXCHANGE OF MATERIAL

The return period is 14 calendar days from the delivery of the product.

The products must be in the same conditions as they were sent.

Please write to bkuali@kualicosmetics.com, to solve the incident and manage the reimbursement in your cas.

If the product received is not correct or is in poor condition, please write to bkuali@kualicosmetics.com and the change will be managed at no cost to the consumer.

8.- LIMITATION OF LIABILITY

It is the consumer's responsibility to use the product as indicated and in accordance with the prior information provided:

https://www.kualicosmetics.com/productos

9.- PROTECTION OF PERSONAL DATA

In compliance with the provisions of current Personal Data Protection regulations, BKUALI COMMUNITY SLU informs its clients that all the personal data they provide will be included in an automated personal data file, created and maintained under the responsibility of Nuria Castro Casas with email address bkuali@kualicosmetics.com.

The purpose of this file is to facilitate the processing of orders and send commercial offers in the future on products and services that may be of interest to our customers.

BKUALI COMMUNITY SLU guarantees the security and confidentiality of the data provided. In this way, it undertakes to comply with its obligation of secrecy of personal data and its duty to keep them and adopt all necessary measures to avoid their alteration, loss, treatment or unauthorized use. Therefore, all information about our clients will not be used for commercial purposes nor will it be disclosed to third parties.

The clients of BKUALI COMMUNITY SLU may at any time exercise their rights of access, rectification, cancellation and opposition, communicating in writing to our email address at bkuali@kualicosmetics.com or by calling 623 006 057

10.- Information about the products

We pay great attention to information related to the characteristics of the products through technical descriptions, list of ingredients, mode of use and photographs that illustrate the products. All this is done within the limits of the technique and respecting the best market standards. https://www.kualicosmetics.com/productos

For any questions and / or queries, the client may contact us through the mail bkuali@kualicosmetics.com

11.- COPYRIGHT | INTELLECTUAL PROPERTY

All the content of the KUALI COSMETICS website, illustrations, texts, names, brands, images and videos, are the property of BKUALI COMMUNITY SLU. Any missuse can be legally pursued.

12.- LEGISLATION AND JURISDICTION

These general conditions will be interpreted in accordance with the legislation in force in Spain on the matter, which will be applied subsidiarily in everything that has not been provided for in them. (Basically Law 34/2002 of July 11 on information services and electronic commerce).

The parties submit, at their choice, for the resolution of conflicts and renouncing any other jurisdiction, to the courts and tribunals of the user's domicile.

Likewise, as an entity adhering to Confianza Online and in the terms of its Code of Ethics, in case of disputes related to online contracting and advertising, data protection and protection of minors, the user may go to the Confianza out-of-court dispute resolution system Online (https://www.confianzaonline.es/).

Legal Conditions Instagram Giveaway

1.Organizer
The company BKUALI COMMUNITY SLU, Plaza Gala Placidia 17, 2 2, 08006 Barcelona, CIF B674433888, telephone 623006057, mail bkuali@kualicosmetics.com
2.- Participation requirements
Those who reside in mainland Spain and are over 18 years of age may participate. Only those participants who comply with the conditions established in the entry published on Instagram may participate, limiting participation to once per user and giveaway

3. Purpose of the giveaway
A complete pack of KUALICOSMETICS brand products among its followers valued at 170.65 EUR.
4. Geographical scope
This draw has a European scope except for the Canary Islands, Ceuta and Melilla.
4. Temporal scope
The promotion period will begin on 14/02/2022 and will end on 18/02/2022, at 23:59 pm. It will only take place through @kualicosmetics own Instagram page and in compliance with these legal requirements.

6. How to participate?
● Follow @kualicosmetics
● LIKE this post
● Label 2 friends
● We will announce the winner through an Instagram message.
7. Winner election
The winner will be chosen by random drawing. The giveaway of this promotion will be held on the platform of random draws https://www.easypromosapp.com/es/

8. Posting comments and opinions
Comments or opinions whose content is considered inappropriate, that are offensive, injurious or discriminatory or that could violate the rights of third parties will not be allowed. Neither will comments against an individual that violate the principles of the right to honor, personal and family privacy and one's own image will be allowed. We are not responsible for the damages caused by the comments made by the participants in the Promotion, and that at any time could hurt the sensitivity of other participants.

9 .Winner contact
The winner will be contacted on 18/02/2022 through a publication in Stories and must send a direct message through Instagram. The winner will have to contact within 3 hours to communicate with @kualicosmetics. If after the day, @kualicosmetics does not get a response including all the necessary data to deliver the prize, the delivery will be canceled.
In the event that a winner or winners do not reply within the indicated day, @kualicosmetics reserves the right to name a new winner (s), following the procedure described in this article. In the event that said new winner (s) do not answer either, @kualicosmetics may declare the giveaway void.

10. INSTAGRAM
The promotion is not sponsored, endorsed, administered or associated in any way with Instagram, so the Participants release Instagram from all responsibility for any damages that may arise from it.

11.Taxation
The giveaway and the awarding of the prize are subject to the tax regulations in force.

12. Acceptance of the terms
The simple participation implies the acceptance of these rules in their entirety, so that consent, in the sense of not accepting them, will imply the exclusion of the participant and, as a consequence of the same, the organizer will be released from the fulfillment of the obligation contracted with the participant.
13. Intellectual and Property rights
Giveaway participants expressly authorize @kualicosmetics to share their name and image in the event of winning the giveaway in which they have participated in accordance with the terms and conditions of this giveaway.
14. Personal data
In accordance with the Organic Law on Protection of Personal Data and the Law of Services of the Information Society and Electronic Commerce, participants are informed that the personal data provided will be incorporated into a personal data file, owned by the organizing company. Such data will be used and processed, in addition to the purpose of participating in the draw, for the research, promotion and marketing of the services of BKUALI COMMUNITY SLU, including the sending of commercial communications, including by electronic means. If you wish, you can at any time make use of your rights of access, rectification, opposition and cancellation of your data by writing to the data controller at the email address indicated below hello@kualicosmetics.com
15. Law and Court
The law applicable to this giveaway is Spanish law, and the competent Courts to hear any dispute orcontroversy are the Courts of the city of Barcelona.